B2A Expert AI Agent

B2A EXPERT AI AGENT

An AI that knows your business better than any new hire.

We build an expert AI agent that knows the company, its goals, its products, its services and the whole selling strategy. It answers, advises and sells by the rules of the business, including to an agent authorised by its user to buy.

What the work covers.

The rules

Offer Prices Terms

We collect how you actually sell, not how it reads in a presentation.

Training

Content Context

The model is trained on your materials, so it answers in your words and your numbers.

Boundaries

Protocol Handover

Where it stops and passes to a person. Decided in advance, not on the spot.

Channels

Site Messaging

It connects where your customers already ask, rather than where it suits us.

Support

Updates Retraining

An offer that is never refreshed becomes misinformation within a few months.

and more in the protocol

What the service is

We build an Expert AI Agent for the specific business, its offer and its rules of sale. The foundation is approved company content, not only the model’s general knowledge. Within the agreed scope, it answers questions, compares options, uses current prices and terms, qualifies enquiries and prepares an order.

Anything outside the recorded rules is handed to a person. The boundary of the decision is set in advance rather than judged in the moment. It is built in five steps: we collect the business rules and materials, train the model on the company's own content, record the limits and the handover protocol, connect it to the agreed channels, and finally review and retrain it against real enquiries.

The agent can also serve a buying agent authorised by its user. An actual order or transaction depends on implemented and tested connections to the commerce systems. Supported languages, channels and actions are agreed for the project. The price is 500 euro once for setup and training, and 300 euro a month for updates, support and further training. Maintenance keeps its knowledge aligned with changes to the offer and the business’s rules.

When it makes sense

Take on the consultant when the same questions repeat every day and consume the time of people who could be doing something else. Or when enquiries arrive outside working hours and in a language the team does not answer in. The difference from a general chatbot is that this one knows your prices and terms, and stops where it has no right to decide.

As the standards for agentic commerce mature, the question put to every company will be a practical one: is there a machine entrance that answers correctly and leads to an order. Companies that have one earlier will not be rebuilding it under pressure.

An Expert AI Agent for your business.

Data, rules and connections

The agent belongs within the architecture for AI commerce. Access → Readability → Trust → Commerce connects access, understandable information, verifiable trust and the ability to complete an authorised transaction. The brand, the person and their choice remain central.

Product data, prices, availability and terms come from a governed source of truth. Governance defines approvals, permissions and human handover. Measurement separates answer quality, completed actions and confirmed commerce events.

According to the project, we design MCP interfaces to data and tools and ACP/UCP readiness for commerce connections. ACP includes catalogues, inventory and product discovery; UCP describes interoperable commerce capabilities. Specific integrations are agreed, developed and tested. An actual transaction requires authorisation and an implemented ordering and payment path, not only the presence of an agent.

We enable services and products to be ordered by people and their AI agents. We have the expertise to begin implementation as soon as the project is commissioned.

Before we start

Working together3 questions

We collect the facts and the selling rules; train the agent on your own material; write down what it may decide and what it must escalate; connect it to the agreed channels; then read what it was asked and train it again.

Products, services and prices; the selling rules and what must never be promised; the questions you already receive; who approves an answer; the channels it should work in.

Send the brief and the result you need. We clarify the scope, dependencies and next step before starting. Business Audit is the expert diagnostic route for complex or unclear tasks. A clearly scoped logo, website or other project can start directly after a brief. You can commission the audit on its own. Brand optimisation includes the audit, an action plan, implementation and before/after measurements within the agreed scope; the included audit is not charged again as a separate service.

Pricing, timing and rights2 questions

The quote follows the agreed material, the complexity of the rules, how much of the offer is already written down and the review rounds. Setup is EUR 500 and the monthly part is EUR 300; the timeline is confirmed after the brief. Project payments: 50% advance before work starts and 50% final payment on completion.

We list the final deliverables, formats and usage rights in the proposal. Working files, third-party licences and additional adaptations are not assumed to be included. The agreed scope and published intellectual-property terms apply.

The glossary and the theory behind B2A are gathered in one place. Open the glossary ↗

Order or individual inquiry

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